Privacy Policy

Welcome to our store

We’re Live (Almost!) Trendee is now open! You can place orders using Cash on Delivery. Online payments & new features coming soon.

Effective Date: 28-06-2025

At The Trendee, your privacy is our top priority. We respect your personal information and are fully committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our site or place an order, we may collect the following information:

Personal Information: Name, email address, phone number, shipping & billing address.
Payment Details: Only collected through secure gateways. We do not store your card or UPI details.
Device & Usage Data: IP address, browser type, pages visited, session time, etc.
Communication: Emails, chats, or messages exchanged with our support team.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate updates, offers, and support.
Improve your shopping experience.
Prevent fraud and enhance security.
Send you newsletters or promotions (only with your consent).

3. Sharing Your Information

We only share your data when absolutely necessary:

With trusted delivery partners to ship your orders.
With secure payment gateways to process transactions.
With service providers (like email marketing tools) to improve user experience.
We do not sell or rent your personal information to third parties. Ever.

4. Cookies & Tracking

We use cookies to:

Remember your login and cart preferences.
Analyze how you interact with our website.
Offer personalized content and ads.

You can manage or disable cookies in your browser settings.

5. Data Security

Your data is protected with industry-standard security measures including:

SSL encryption
Secure servers
Regular monitoring & updates

However, no system is 100% foolproof. While we do our best, you also play a role by keeping your login information safe.

6. Your Rights

You have the right to:

Access or update your personal info.
Request deletion of your data.
Opt out of marketing emails anytime.
Contact us for any privacy concerns.

To exercise any of these rights, please email us at support@thetrendee.com

7. Children’s Privacy

We do not knowingly collect data from anyone under the age of 13. If we become aware of such data, we will delete it immediately.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with the new effective date. Continued use of our site means you accept the updated policy.

9. GDPR & CCPA Compliance

If you are a resident of the European Union (EU) or California (USA), you are entitled to certain rights under applicable data privacy laws:

Your Rights Include:

The right to know what personal data we collect.
The right to request access, update, or deletion of your data.
The right to restrict or object to data processing.
The right to data portability (to receive your data in a usable format).
The right to opt-out of the sale or use of personal data for marketing.

Request Handling:

To exercise any of these rights, please email us at support@thetrendee.com with the subject “Privacy Request”. We will respond within the timeframes required by law (typically within 30 days).

We may need to verify your identity before completing your request.